Our FAQs

Our FAQs

The experience of travel naturally gives rise to questions, and we’re here to help.  Below are some of the most commonly asked questions about planning an African safari. 

For any other questions, please contact us and we would be happy to assist you.

The best time to go on a safari in Uganda is during the dry seasons, which are from December to February and from June to September.

Uganda is home to a diverse array of wildlife species. The most iconic attraction is the mountain gorillas in Bwindi Impenetrable National Park and Mgahinga Gorilla National Park.

Yes, Uganda safaris are generally safe. The country has made significant progress in ensuring the safety and security of tourists visiting its national parks and wildlife reserves.

Yes, most visitors to Uganda require a visa. You can obtain a tourist visa upon arrival at Entebbe International Airport or apply for an e-visa online prior to your trip.

Children below the age of 15 are not allowed to participate in gorilla trekking in Uganda. This restriction is in place to ensure the well-being of both the children and the gorillas

In Uganda, there is a high demand for Gorilla permits, yet a limited number is made available which leaves us with no deadline on when you can get the trekking permit more (Gorilla). Clients are encouraged to make payment early enough to secure their permits on time to avoid last minute frustrations.

We never get to know. The Gorilla family for you to trek is revealed at the point of briefing.

It’s amazing that travelers never miss to see gorillas. You are 99% assured of seeing gorillas in Uganda. But in case you miss to see gorillas, there is no refund and you can’t trek the following day. The permits are valid for only the date they were booked for.

YES, it is possible to get up close to the animals. However, it is important to know that off track game viewing is not allowed and failure to adhere attracts a penalty

We offer private tailored safaris. That means you will be assigned a tour – driver guide, safari car and you will not be joined to any of our valued clients. We provide either a safari van or a safari land cruiser. Either car is comfortable enough.

YES, you are assured of meeting our tour – driver guide at the arrivals section of the airport patiently waiting for you with your name displayed on a card.

It is best and recommended to apply for a tourist visa before arrival. Apply for your visa now online on (http://visas.immigration.go.ug/#/) your personal details shall be verified and you will receive a confirmation email within 24 hours. The East African visa is ideal when you are visiting Rwanda, Kenya, and Tanzania too. If you’re only visiting Uganda, then apply for the Uganda tourist visa. It costs USD 50 (also payable online).

The payments can be made by either bank wire or credit card. Usually, our valued clients communicate the preferred way then we give details to proceed.

Road transfer is often used because it is quite cheap. For those who are interested, Air transfer is possible to some destinations including Jinja, Kidepo, Murchison, Kasese, Bwindi (If one is okay with costs and there is availability)

The walk for the gorillas may take between 2-6 hours depending largely on the movement of the gorillas. The chance of meeting gorillas is 99%. Usually the trackers go ahead and locate the gorillas. You will be allowed one hour of encounter which is a life time experience.

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